The Meddox mobile application and the Meddox.com website and its links are the property of the Zagreb company Meddox digital d.o.o. (hereinafter referred to as «the Company»), Ulica grada Vukovara 269/f. Meddox is the Company trademark and any use of it without the written consent of the Company is forbidden. Copying or using any part of the website or application without the previous written approval of the Company is not allowed. These Terms and Conditions published on the website are valid for all content found in the Meddox mobile application and on the Meddox.com website.

The Terms and Conditions were last updated on 1st May 2021, and the issuer reserves the right to update and publish the changed Terms and Conditions if the need arises. On posting the new Terms and Conditions on Meddox.com, the new Terms and Conditions will be deemed valid. Notice of changes to the Terms and Conditions will also be communicated to users through company notifications.

Meddox is the name of the mobile application for digital archiving of personal medical documentation, organization of medical documentation, and a reminder system for possible therapies or events, as well as the associated Meddox.com website.

By accessing the Meddox mobile application or website, the user undertakes to act in accordance with the laws and bylaws of the Republic of Croatia and the legal regulations of the European Union.

The Company has no control nor possibility to filter content before its publication, but, in the event of noticing offensive content that is not in accordance with these Terms and Conditions, it may immediately remove the content, independently, or at the request of other users.

The Company keeps the right to delete the user account of those users that do not observe the Terms and Conditions, and to initiate further actions against such users, in accordance with the laws applicable in the Republic of Croatia.

Meddox is the name of the mobile application and the website for digital archiving of personal medical documentation, and organizing medical documentation.

Advertisements of third parties or of advertising networks (banners) may be found in the Meddox application or website. The Company has no responsibility for the contents of these advertisements. As soon as the Company is aware of any inappropriate, illegal or harmful content, it will immediately remove that advertisement from the website or application. Third party advertisements may use tools to measure the successfulness of an advertisement and may have privacy rules that are different from those of the Company. Users accept that the Company cannot check and has no responsibility for the activity tracking tools (cookies) of third parties.  Promotional offers or activities of third parties may be advertised and published on the Meddox application or website as a benefit to the users of the Meddox application or website. The Company is in no way responsible for the content of these offers, their correctness and realization. In the event that an advertisement with a prize competition or a third party questionnaire is published on the Meddox application or website, the Company is in no way responsible for the organization and content of such a prize competition or questionnaire. The Company may communicate with users via messages that users receive as platform notifications or, occasionally, via email. The user can choose whether or not to receive such messages. In the event of a change of decision, he may deactivate this service in the settings of his device or by unsubscribing from the newsletter in the footer of the email.

The use of the Meddox application and website is free for all individuals.

1. The names of diagnoses according to the International Classification of Diseases ICD-10

2. The names and reference intervals of medical-biochemical parameters according to the manual: Čvorišćec, Dubravka; Flegar-Meštrić, Zlata; Juretić, Dubravka
   Harmonization of laboratory findings in the field of general medical biochemistry, 2004 (study), and other sources.

3. A list of doctors from the HZZO (Croatian Health Insurance Fund) and other websites

4. A list of medicines – database of medicines of the Croatian Agency for Medicinal Products and Medical Devices

5. Recommendations of an Expert Council organized by the Company
    

The Meddox application and website does not replace consulting a doctor or a pharmacist in any way, and the purpose of the published information is not medical counselling. The information published on the Meddox application or website is not intended as a diagnosis or treatment. It is always necessary to consult medical personnel for medical advice. 

The application or website may stop functioning for any reason. The Company disclaims any liability arising from the non-functioning of the mobile application or website and, in such an event, will work to eliminate the shortcomings as soon as possible so that the mobile application and website continue to function smoothly.

The Company uses the SSL protocol to secure your data. The use of the SSL protocol provides a higher level of privacy and security than an unencrypted Internet connection. It reduces the risk of third parties intercepting and misusing data. The SSL protocol label looks like this  and is located at the beginning of the toolbar.

It is strictly forbidden to send any messages that are spam in nature, pyramid schemes, chain letters or messages that contain any viruses, bugs or other elements that could harm any user.

The Amazon data storage server is located in Frankfurt, Germany. The Company retains control of this information and we protect it with technical and administrative measures to reduce the risk of loss, misuse, unauthorized access, confidentiality or change. Some of the measures we use include a firewall and data encryption.

In case of an objection or complaint, please contact us at the e-mail complaint@meddox.com and we will respond in the legally prescribed period of 15 days from the date of receipt of the objection.