Cookie policy

01
What are cookies?

A cookie is a small text file that is stored on your computer or mobile device when you visit a particular website. With cookies, a website remembers your actions and preferences (such as sign-in, language, font size, and other display-related preferences) over time, so you do not have to re-enter them each time you return to the site or browse its various pages.


For personal data covered by this policy, the Data Controller is Meddox digital d.o.o. whose headquarter is in the Republic of Croatia.


You can contact the Data Protection Officer via complaint@meddox.com or by writing to the address of the headquarters - Ilica 1A Zagreb, with the indication  „Data Protection Officer“.

02
How do we use cookies?

Meddox application and web site Meddox.com uses cookies and similar technologies for several purposes, depending on the context or product, including:

  • temporary user session-id cookies and/or persistent cookies limited to a few hours in some cases - we use them to store your preferences and settings on your device and to improve your experience. For example, saving your personal preferences in cookies allows you to not have to constantly set your preferences anew
  • authentication cookies, which are used for authentication services, during the use of the site - we use them to verify your credentials. This cookie allows you to move from page to page without having to log in again on each page. You can also save your login information, so you do not have to log in every time you return to the site;
  • user security cookies, which are used to detect misuse of authentication, with limited duration - we use them to process security information that allows us to identify fraud and misuse;
  • multimedia cookies, such as flash player cookies, for the duration of the page visit;
  • content loading cookies, during the visit to the page - we use them to remember the information you give us,
  • unclassified cookies - those that are currently in the process of classification by the service provider of individual cookies

In addition to the above, we also use third-party cookies for social network plug-ins for logged-in social network members - some of our websites include social media cookies (Facebook, Instagram, YouTube), including those that allow users who are logged in to a social network to share content over that network. They allow you to log in and register through social network accounts and to share the content of the website to said social networks (e.g., via the "Like" button). 

 

You can find out how to manage third-party cookies on their websites:

Meta Platforms and Google receive your personal information when you visit those websites and applications, including device information and information about your activity without any additional action on your part. This happens regardless of whether you have a user account and whether you are logged into it or not.

 

Meddox, as a Data Controller, cannot influence the processing of personal data carried out by third parties.


Meddox does not use cookies for purposes other than those described in our Privacy Policy and these Policy.
 

03
Cookies used on the website and in the application

 

 

 

 

 

 

 

NAZIV

DOMAIN
 

PURPOSE

STORAGE TIME
 

TYPE

CookieConsent Cookiebot Stores the user's cookie consent state for the current domain 1 year Necessary cookies
_GRECAPTCHA

gstatic.com

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

 

180 days

Necessary cookies

 

rc::a

gstatic.com This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

 

Permanent

Necessary cookies
rc::b gstatic.com This cookie is used to distinguish between humans and bots. Session Necessary cookies
rc::c gstatic.com This cookie is used to distinguish between humans and bots. Session

Necessary cookies

rc::d-15# gstatic.com This cookie is used to distinguish between humans and bots. Permanent Necessary cookies

 

_grecaptcha

gstatic.com

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

 

Permanent

Necessary cookies
PHPSESSID meddox.com Preserves user session state across page requests. Session Necessary cookies
CONSENT x2

Google

Youtube

Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 years Necessary cookies
_ga Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years Functional cookies
_ga_# Google

Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.

2 years Functional cookies
_gat Google Used by Google Analytics to throttle request rate. 1 day Functional cookies
_gid Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day Functional cookies
td Google Registers statistical data on user behavior on the website. It is used for internal analytics by the website operator. Session Functional cookies
_hjAbsoluteSessionInProgress Hotjar This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. 1 day Functional cookies
_hjFirstSeen Hotjar

This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.

1 day Functional cookies
_hjIncludedInPageviewSample Hotjar

Used to detect whether the user navigation and interactions are included in the website’s data analytics.

1 day Functional cookies
_hjIncludedInSessionSample_# Hotjar Registers statistical data on user behavior on the website. It is used for internal analytics by the website operator. 1 day Functional cookies
_hjSession_# Hotjar  Collects statistics about visitors' visits to the website, such as the number of visits, the average time spent on the website and which pages were read. 1 day Functional cookies
_hjSessionUser_# Hotjar Collects statistics about visitors' visits to the website, such as the number of visits, the average time spent on the website and which pages were read. 1 year Functional cookies
_fbp Meta Platforms, Inc. Used by Facebook to deliver a range of advertising products. 3 months Development and improvement of products and services
_hjRecordingEnabled Hotjar This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. 1 year Development and improvement of products and services

VISITOR_INFO1_LIVE

YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 180 days Development and improvement of products and services
DEVICE_INFO YouTube Used to track user interaction with embedded content. Session Development and improvement of products and services
YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session Development and improvement of products and services
ytidb::LAST_RESULT_ENTRY_KEY YouTube Stores the user's video player preferences using embedded YouTube video. Permanent Development and improvement of products and services
yt-remote-cast-available YouTube Stores the user's video player preferences using embedded YouTube video. Session Development and improvement of products and services
yt-remote-cast-installed YouTube Stores the user's video player preferences using embedded YouTube video. Session Development and improvement of products and services
yt-remote-connected-devices YouTube Stores the user's video player preferences using embedded YouTube video. Permanent Development and improvement of products and services
yt-remote-device-id YouTube

Stores the user's video player preferences using embedded YouTube video.

Permanent Razvoj i poboljšanje proizvoda i usluga
yt-remote-fast-check-period YouTube

Stores the user's video player preferences using embedded YouTube video.

Session Development and improvement of products and services
yt-remote-session-app YouTube

Stores the user's video player preferences using embedded YouTube video.

Session Development and improvement of products and services
yt-remote-session-name YouTube

Stores the user's video player preferences using embedded YouTube video.

Session Development and improvement of products and services
remote_sid YouTube Necessary for the implementation and functionality of YouTube video-content on the website. Session Development and improvement of products and services
TESTCOOKIESENABLED YouTube Used to track user's interaction with embedded content. 1 day Development and improvement of products and services
YtIdbMeta#databases YouTube Used to track user's interaction with embedded content. Permanent Development and improvement of products and services
ads/ga-audiences Google It is used by Google AdWords to re-engage visitors who are likely to convert into customers based on the visitors' online behavior on websites. Session Development and improvement of products and services
LAST_RESULT_ENTRY_KEY YouTube Used to track user's interaction with embedded content. Session Development and improvement of products and services

 

 

 

 

 

 

04
How can you control cookies?

You can control and/or delete cookies as you wish.


You can delete all cookies already stored on your computer, and the settings of most browsers allow you
to block the storage of cookies.


If you block cookies, you may have to manually adjust some preferences each time you visit the website,
and certain services and functions may not be available.


You can always change your selection here.

05
How can I delete cookies?

There are currently several websites on which you can turn off the storage of cookies for different services.

 

You can get more information on the following websites:

 

www.allaboutcookies.org

www.youronlinechoices.com/hr 

www.aboutads.info/choices

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

http://www.addthis.com/privacy/privacy-policy

 

In addition to the above, the following websites can also be of great help to you:

European Interactive Digital Advertising Alliance (EU)

 

https://edaa.eu/ 

Internet Advertising Bureau (US)

 

https://www.iab.com/

Internet Advertising Bureau (EU)

 

https://iabeurope.eu/

Google Chrome

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Mozilla Firefox

 

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

 

Opera

 

https://allaboutcookies.org/how-to-clear-cookies-opera

 

Safari (Desktop)

https://support.apple.com/et-ee/guide/safari/sfri11471/mac

 

Microsoft Edge 

https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

06
Other questions

Meddox reserves the right to modify this Policy.


This Policy is an integral part of the Privacy Policy and the Terms and Conditions for the use of applications and services.


Changes come into effect on the day they are posted on the website or via the Meddox app.

 

Last revised: Zagreb, 12.9.2023.
Entry into force: 13.9.2023.